Now Hiring - Personal Lines Account Manager (Hybrid Remote) in Wethersfield, CT

Koverage Insurance Group, a Division of Patriot Growth Insurance Services, is looking for an experience and outgoing Personal Lines Account Manager to join their growing team! This position is offered in a hybrid remote work capacity (3 days in-office and 2 days remote per week). This position can be based out of any of our offices located in Middletown, Enfield, New Hartford, Clinton, or Milford, CT.

The Personal Lines Department operates as a supportive, team environment. This position is responsible for assisting new and current clients with all of their personal insurance needs relating to new coverage, renewals, and day-to-day servicing.

If you are knowledgeable in personal insurance, have high positive energy and a desire to provide the high-level service to meet clients' needs, please apply for our position. We pride ourselves on providing excellent salary, benefits, and training for all associates!

Responsibilities:

• Responds to clients’ needs by providing consistent, accurate, and timely communication via phone and email correspondence.
• Maintains client files accurately and consistently by documenting conversations, keeping up to date on activities, sending confirmations, and obtaining signed documents, while following workflows in the Agency Management System.
• Becomes a trusted adviser to clients by educating them about coverage gaps, exclusions, and exposures and rounding out policies as needs are identified.
• Prepares and submits applications as well as renews client policies in adherence of agency standards while ensuring follow up for timely responses.
• Handles cancellations with care, saving all accounts possible with adherence to E&O guidelines.
• Builds and maintains relationships with all agency stakeholders through positive interactions, effective communication, and ensuring follow through of set expectations.
• Conducts in-person meetings with the clients, as necessary.
• Actively participates in company meetings as well as learning & development opportunities.

Requirements:

• 3-5 years Personal Lines Insurance
• Valid Property & Casualty License.
• Excellent written and verbal communication skills.
• High-level of interpersonal skills with a client-service focused mind-set.
• Well organized and detail-oriented.
• Quick learner that thrives in a fast-paced environment.
• Team player with a positive attitude.
• Ability to multitask and follow through on set expectations.
• Solutions driven problem-solving skills and proven analytical skills.
• Proficient with of Microsoft Office Suite, including Word, Excel, Outlook, & Teams.

Why Patriot?

Patriot offers the opportunity to be a part of a fast-growing company at its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401(k) + Employer Match
• “Dress For Your Day” Casual Dress Code

Patriot Growth Insurance Services is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance
• Work from home

Contract type:

• Permanent

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Education:

• High school or equivalent (Required)

Experience:

• Personal Insurance: 3 years (Required)

License/Certification:

• Property & Casualty License (Required)

Work Location: Hybrid remote in Wethersfield, CT 06109